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After installing both the software and the hardware, you are now prepared to check the functions of the Attendant computer program. In your computer, check out "start" and then "programs" immediately after which choose the installed program "Norstar PC console".

You additionally choose to add music for the customer to listen to while they wait on hold. The thing to distract them by the fact you have put them on hold which can already be frustrating for many people different customers. This will help them from getting bored as definitely. You will want to be positive you tell your employees to attempt to keep the hold period for less than one minute aid prevent someone just hanging up.

There are pieces of hardware that you'll want to build an Asterisk phone system in your. One is a Linux server a great extra PCI slot. While the program can run on Windows based servers, it would not necessarily run thoroughly. Linux is a must if you would like everything exercising efficiently, as the Asterisk system was in order to be train on Linux. Think find that dedicated server works perfect for this application, especially if they are going to employ a Windows based system. The system will need 40 GB of available disk breathing space.

You can program your computer to suit what you like. You can have voice greetings to welcome the customers; music on hold or transfer. Purchase choose numbers to which your calls can be forwarded to if these not answered after a definite number of rings. Its quite amazing the stuff you can use a phone system with auto attendant.

Now, consider back to the original thought. Do I need voice mail integrated with my opportunity phone human body. The answer to question is 'Yes' if you need their own mailbox, and the answer is 'No' in the event the entire business can share a tn post office. The 'No' situation would be much using a telephone answering machine.

Choose an experienced company. Exploration own research and find out which company is the ideal host. When you have singled out one company, immediately go there and ask about details. Understand how this thing works we have they will give you the web site. You should get the details from the technicians themselves so purchase better view the process.

Will participating in something your personnel to answer calls soon after which it route those callers? Or do desire an automated attendant to resolve with a profitable business greeting and a menu of options.